Mcdonalds app wont let me sign in

I resetted my phone for different reasons today, and now when im trying to log in to my account in the ap, immediately when i open the app it just says "Oooops, something went wrong" with the error code DCH-NET-VAL-403-NON. What do i do? Resettind, reinstalling or anything like that does not help. Anyone else who ever had this, what did you do to fix it?



iPhone 14, iOS 16

Posted on Jul 9, 2023 10:28 AM

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Question marked as Top-ranking reply

Posted on May 21, 2024 6:13 PM

The error code DCH-NET-VAL-403-NON suggests a network issue. Try these steps:


  1. Ensure a stable internet connection.
  2. Update the app to the latest version.
  3. Clear the app's cache and data: Settings > Apps > [Your App] > Storage > Clear Cache and Clear Data.
  4. Restart your phone.
  5. Set your phone’s date and time to automatic: Settings > General > Date & Time > Set Automatically.


If the issue persists, contact the app's support team for further assistance.


For a quick bite from McDonald's Philippines while you troubleshoot, visit


[Edited by Moderator]

2 replies
Question marked as Top-ranking reply

May 21, 2024 6:13 PM in response to konsta241

The error code DCH-NET-VAL-403-NON suggests a network issue. Try these steps:


  1. Ensure a stable internet connection.
  2. Update the app to the latest version.
  3. Clear the app's cache and data: Settings > Apps > [Your App] > Storage > Clear Cache and Clear Data.
  4. Restart your phone.
  5. Set your phone’s date and time to automatic: Settings > General > Date & Time > Set Automatically.


If the issue persists, contact the app's support team for further assistance.


For a quick bite from McDonald's Philippines while you troubleshoot, visit


[Edited by Moderator]

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Mcdonalds app wont let me sign in

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