IPhone 14 Pro gets extremely hot

Greetings Breezy397,

It sound like you have already tried to narrow down the cause of the issue, which is much appreciate. We'd recommend that you make sure that the iOS software on your device is up-to-date. The latest version of iOS is 16.5.1. The update process can frequently address unexpected software behavior. Here's a guide to help: Update your iPhone or iPad - Apple Support.

If the software is up-to-date and you're still having the issue, you may want to reach out to Apple Support directly for further support. You can reach out to them by clicking here: Contact - Official Apple Support or over the phone by calling the number that is most local to your region: Contact Apple for support and service - Apple Support.

We hope this information helps you out.

Cheers!

Hello Breezy397,

It is not unusual for a device to become warm while playing a graphic heavy game. There is more information regarding iPhone temperatures here: Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support

Have a good day.

Hi genieen16,

Apparently I did speak to the customer care executive over a call and they performed a diagnosis too, but nothing was detected.

The next day I visited an apple authorised service centre as well, after their diagnosis they did agree that if gets heated up unusually but there’s nothing that they can do because the diagnosis did not detect any hardware issue. They simply reset my phone and asked me to wait for 1-2 updates from apple with the fix, if any.

Mine gets extremely hot too for literally no reason. I have tried everything under the sun that's suggested and apparently there's no simple solution. Apple keeps making millions and even billions of dollars yet won't replace anything for free unless something is in it for them. Spending so much on a phone that functions improperly is honestly ridiculous.