Libby app froze
I removed my Libby app from my screen. I used the arrow in the cloud to bring it back. It remained frozen. I read that I should delete it but don’t know how.
iPhone 7, iOS 15
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User profile for user:
Sheree_P
User level:
Community Specialist
Hey 75marciakay,
Welcome to Apple Support Communities. The information below may help.
You can either delete an app or offload it. When you offload an app, it frees up storage used by the app, however the documents and data associated with it are kept.
If you're experiencing an issue with the app not working as expected, follow the steps below. Step 4 includes a link with instructions on how to delete an app.
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
For future reference the steps are listed in this article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.
Take care.