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my iPhone 13 stuck, frozen, black screen, seems camera is taking shots by itself...HELP

can't et my iphone13 to work- Stuck, Frozen, only zoomed partial figures, camera taking pictures by itself.


Please Help, as I have been following some instructions, haven't worked

iPhone 13

Posted on Jul 9, 2023 1:38 PM

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Jul 10, 2023 1:39 PM in response to USC

Hi USC,


Thanks for using Apple Support Communities. We understand you are experiencing multiple issues with your iPhone, and we're happy to help.


It sounds like your device is unresponsive, if that's the case use the steps to resolve this here:


1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
4. An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.
5. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
6. If your phone still doesn't turn on, contact Apple Support.

See more bout those steps here: If your iPhone won't turn on or is frozen - Apple Support


Thanks.


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my iPhone 13 stuck, frozen, black screen, seems camera is taking shots by itself...HELP

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