Location Services Giving Incorrect Info

The last two days, two apps that send alerts outside the geofence around my house (both smart home related) intermittently send me messages that I have left the geofence, when I am still inside my house. Not only that, two gambling apps say my location services isn’t working, even though the settings are all correct. A hard reboot didn’t solve the issue. Anyone else having an issue with iOS 16.5.1?

iPhone 14 Pro Max, iOS 16

Posted on Jul 9, 2023 6:23 PM

Reply
1 reply

Jul 10, 2023 4:08 PM in response to MASTERNC

Hi MASTERNC,


Thank you for participating in the Apple Support Communities. We understand Location Services isn't giving accurate information. You may want to try toggling location service off and back on again to see if the issue persists. This article explains how: Turn Location Services and GPS on or off on your iPhone, iPad, or iPod touch - Apple Support.


"Learn how to turn Location Services and GPS on or off for individual apps.


How to give apps permission to use your location

Some apps might not work unless you turn on Location Services.1 The first time an app needs to access your Location Services information, you'll get a notification asking for permission. Choose one of these options:

  • Tap Allow to let the app use Location Services information as needed. 
  • Tap Don't Allow to prevent access.2
  • Tap Ask Next Time Or When I Share to choose Always While Using App, Allow Once, or Don't Allow.

iOS and iPadOS devices might use Wi-Fi and Bluetooth to determine your location. GPS and cellular location are available on iPhone and iPad (Wi-Fi + Cellular) models.


How to turn Location Services on or off for specific apps

  1. Go to Settings > Privacy & Security > Location Services.
  2. Make sure that Location Services is on.
  3. Scroll down to find the app.
  4. Tap the app and select an option:
    • Never: Prevents access to Location Services information.
    • Ask Next Time Or When I Share: This allows you to choose Always While Using App, Allow Once, or Don't Allow.
    • While Using the App: Allows access to Location Services only when the app or one of its features is visible on screen. If an app is set to While Using the App, you might see your status bar turn blue with a message that an app is actively using your location.
    • Always: Allows access to your location even when the app is in the background.

From here, apps should provide an explanation of how the app will use your location information. Some apps might offer only two options.

How to share your specific location

With iOS 14 and iPadOS 14, some apps can use Precise Location to get to your specific location. To share only your approximate location — which may be sufficient for an app that doesn’t need your exact location — turn Precise Location off. Here's how:

  1. Go to Settings > Privacy & Security, then select Location Services.
  2. Select an app, then turn Precise Location on or off.

Learn more about privacy and Location Services."


We hope this helps.


Take care.

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Location Services Giving Incorrect Info

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