Refund

I asked for a refund and it say it's already refunded but the money is still not there!

iPhone XR, iOS 14

Posted on Jul 9, 2023 9:39 PM

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Question marked as Top-ranking reply

Posted on Jul 9, 2023 10:53 PM

The time it takes for the money to appear on your account or statement depends on the payment method:


- Store credit (e.g., Apple ID balance): up to 48 hours

- Mobile phone billing (payment through your phone service carrier): Up to 60 days

- Other payment methods (e.g., credit/debit card): Up to 30 days for it to appear on a statement.



1 reply
Question marked as Top-ranking reply

Jul 9, 2023 10:53 PM in response to sophia_jan22

The time it takes for the money to appear on your account or statement depends on the payment method:


- Store credit (e.g., Apple ID balance): up to 48 hours

- Mobile phone billing (payment through your phone service carrier): Up to 60 days

- Other payment methods (e.g., credit/debit card): Up to 30 days for it to appear on a statement.



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