Messages out of order

I have tried every simple trick I know and have played around with deleting last messages and no change. My messages are still out of order. It must be the OCD in me however it drives me insane. I restarted. Turned off date and time , and I have turned on airplane mode and restarted. HELP PLEASE!

iPhone 12

Posted on Jul 9, 2023 11:34 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2023 7:45 AM


lisainberea,


Another option would be to reset settings. Keep in mind this will evert all of your settings back to default but will not delete your data:


"You can return settings to their defaults without erasing your content.

If you want to save your settings, back up iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.

  1. Go to Settings  > General > Transfer or Reset iPhone > Reset.
  2. Choose an option:

WARNING: If you choose the Erase All Content and Settings option, all of your content is removed. See Erase iPhone.

    • Reset All Settings: All settings—including network settings, the keyboard dictionary, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted."


Additional details can be found here: Return iPhone settings to their defaults


Hopefully this helps. If the issue persists, can you provide a few more details. Are you referring to iMessage messages, emails, or another type of message? Also, which device and iOS version are you currently using?


Cheers!


3 replies
Question marked as Top-ranking reply

Jul 11, 2023 7:45 AM in response to lisainberea


lisainberea,


Another option would be to reset settings. Keep in mind this will evert all of your settings back to default but will not delete your data:


"You can return settings to their defaults without erasing your content.

If you want to save your settings, back up iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.

  1. Go to Settings  > General > Transfer or Reset iPhone > Reset.
  2. Choose an option:

WARNING: If you choose the Erase All Content and Settings option, all of your content is removed. See Erase iPhone.

    • Reset All Settings: All settings—including network settings, the keyboard dictionary, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted."


Additional details can be found here: Return iPhone settings to their defaults


Hopefully this helps. If the issue persists, can you provide a few more details. Are you referring to iMessage messages, emails, or another type of message? Also, which device and iOS version are you currently using?


Cheers!


Jul 10, 2023 7:04 PM in response to lisainberea

Hello lisainberea,


Thank you for using Apple Support Communities.


We understand that you are having an issue with your text messages showing up out of order and will proceed accordingly. Based on the steps that you have outlined already, we would recommend you next do a force restart of the iPhone.


Force Restart iPhone
1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button.
4. When the Apple logo appears, release the side button.


You can find more information about a force restart here: Force restart iPhone


If you are talking about other messages, such as email messages, please disregard the previous recommendations, let us know and we can provide suggestions for that issue.


Best regards.

lisainberea wrote:

I have tried every simple trick I know and have played around with deleting last messages and no change. My messages are still out of order. It must be the OCD in me however it drives me insane. I restarted. Turned off date and time , and I have turned on airplane mode and restarted. HELP PLEASE!


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Messages out of order

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