Ipod not synching

When I plug my erased Ipod and try and synch its say I have duplicate flies and my iPod is showing as a D file

Posted on Jul 10, 2023 12:41 PM

Reply
3 replies

Jul 12, 2023 2:42 PM in response to BettyAnn3

Hi BettyAnne3,


You haven't mentioned if you're attempting to sync with a PC (Use iTunes to sync your iPhone, iPad, or iPod with your computer) or a Mac (Sync content between your Mac and iPhone, iPad, or iPod touch). You may first try syncing a single item or folder to verify the process works and to verify that file size is not prohibiting the transfer. Barring those, use the link in the above reply to connect with support to investigate this further.


Regards.

Ipod not synching

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