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I can’t make purchases

I can’t seem to make purchases, how do I update my password?

iPhone 12, iOS 16

Posted on Jul 10, 2023 3:11 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 10, 2023 7:43 PM

Exactly how you change your password depends upon if this is an adult or a child, and the equipment you have. Click on this link to learn how to change your Apple ID password --> Change your Apple ID password - Apple Support or Change your Apple ID password - Apple Support (video enhanced version)



This is how you change your Apple ID password on your iPhone, iPad, iPod touch, or Apple Watch:

1. Tap Settings > your name > Password & Security.

2. Tap Change Password.

3. Enter your current password or device passcode, then enter a new password and confirm the new password.

Forgot your password? Go to --> If you forgot your Apple ID password - Apple Support

4. Tap Change or Change Password.


The above shouldn't affect your ability to make purchases. Unfortunately you don't really outline the issue other that you apparently cannot make purchases for some reason. When posting here it helps to provide a clear description of the issue and include the exact wording of any error messages.



1 reply
Question marked as Top-ranking reply

Jul 10, 2023 7:43 PM in response to Anafresa1212

Exactly how you change your password depends upon if this is an adult or a child, and the equipment you have. Click on this link to learn how to change your Apple ID password --> Change your Apple ID password - Apple Support or Change your Apple ID password - Apple Support (video enhanced version)



This is how you change your Apple ID password on your iPhone, iPad, iPod touch, or Apple Watch:

1. Tap Settings > your name > Password & Security.

2. Tap Change Password.

3. Enter your current password or device passcode, then enter a new password and confirm the new password.

Forgot your password? Go to --> If you forgot your Apple ID password - Apple Support

4. Tap Change or Change Password.


The above shouldn't affect your ability to make purchases. Unfortunately you don't really outline the issue other that you apparently cannot make purchases for some reason. When posting here it helps to provide a clear description of the issue and include the exact wording of any error messages.



I can’t make purchases

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