Can’t send photos from iPhone to Android

I have an iPhone 13 Pro Max. It 98 percent of the time won’t send a photo to an Android phone. I have tried troubleshooting settings (SMS/MMS/text) and tried with and without wifi and bluetooth. SO frustrating!

Posted on Jul 10, 2023 2:45 PM

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Question marked as Top-ranking reply

Posted on Jun 19, 2024 4:21 AM

This should fix it.


  1. Go to photos app and select photos that you want to send.
  2. Press the share button.
  3. At the top of the share menu press options.
  4. Select iCloud link in order to send to android devices as they do not support iMessage.


Then send to the person as normal either through messages or email.

They will then be able to download the photos from iCloud.

57 replies

Feb 4, 2024 8:27 AM in response to Lawrence Finch

This is an incorrect statement. Some providers do in fact support mms via wifi calling. The iPhone however has an issue where it automatically defaults to sending mms messages via cellular data even if you are connected and using WiFi calling.

Turning off the cellular data in settings will remove that choice from the iPhone and it will then send it via WiFi as long as your carrier supports it. T Mobile is one that supports it.

Feb 4, 2024 9:20 AM in response to austin979

Are you attempting to send the MMS messages via WiFi or over the cellular network? There are a couple of issues. iPhones save pictures taken on the phone in a special format that is unique to IOS and not compatible with any other operating system. You need to change your iPhone camera setting to save pictures as jpg files. Also when you send a picture to another iPhone it is sent as an iMessage which is a completely different protocol and only functions iPhone to iPhone. If youre sending it to an android phone it will be sent as an mms message.

If you’re trying to send it via WiFi calling because you live in a poor reception area the IPhone for some reason will automatically send voice calls and sms text messages via WiFi if connected but defaults to sending mms messages to cellular. If you have insufficient signal strength in cellular the mms will “fail to deliver”. This makes it seem like it’s an incompatibility issue between iPhone and Android when it’s not. It is a bug in the iPhone software. Try going into settings under cellular and toggle off cellular data. This will force the iPhone to send the mms via WiFi.

Jun 14, 2024 8:29 AM in response to austin979

Same problem here now going on a month. Can’t send a pic to an android or non iPhone device. Also can’t respond to a group chat with a noniphone user involved. I’ve done everything! Spoke to apple, spoke to AT&T. Whiped my phone and reset it 3 times now. Nothing works. Apple blames AT&T and AT&T blames apple. So incredibly frustrating!

Jun 19, 2024 4:09 AM in response to Truckwomanshana

Hi @Truckwomanshana - I miraculously got a solve! As mentioned earlier, I did all the troubleshooting - off/on, cellular data off/on, mms off/on, reset network settings - no go. However, I came across the following article:


https://www.airdroid.com/file-transfer/iphone-wont-send-pictures-to-android/


In this, it recommended turning airplane off and on. I did this from settings, however didn't help. I followed the instruction on this link and turned airplane off and on from the control centre view - & for me it worked?! I'm on SE 3rd gen.


I have no idea what I'm doing, but I'm posting this as it's been very frustrating. Hope it helps someone!

Question marked as Top-ranking reply

Jun 19, 2024 4:21 AM in response to austin979

This should fix it.


  1. Go to photos app and select photos that you want to send.
  2. Press the share button.
  3. At the top of the share menu press options.
  4. Select iCloud link in order to send to android devices as they do not support iMessage.


Then send to the person as normal either through messages or email.

They will then be able to download the photos from iCloud.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t send photos from iPhone to Android

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