Activation of Imessager and FaceTime
Activation unsuccessful on iMessage and FaceTime. Contacted Apple. Tried everything. Please help. I can’t send any messages at all.
iPhone 12, iOS 16
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Activation unsuccessful on iMessage and FaceTime. Contacted Apple. Tried everything. Please help. I can’t send any messages at all.
iPhone 12, iOS 16
If you can’t turn on or sign in to iMessage or FaceTime read this support article --> If you can’t turn on or sign in to iMessage or FaceTime - Apple Support
- Note the sections at the bottom about "Still not activated...?" and "Get more help."
If you still have questions or problems:
Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support
If you can’t turn on or sign in to iMessage or FaceTime read this support article --> If you can’t turn on or sign in to iMessage or FaceTime - Apple Support
- Note the sections at the bottom about "Still not activated...?" and "Get more help."
If you still have questions or problems:
Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support
Activation of Imessager and FaceTime