Hi,i cant update my instagram app , so it say to need payment

Hi dear what is this message that i see about payment in my actions in app store

iPhone XS Max, iOS 16

Posted on Jul 11, 2023 10:11 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2023 11:26 AM

You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. 

See -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

scroll to point 2 & 3  ⤵️

Add a payment method

You may need to have a valid payment method on file, even if the app you want to download is free.

Add a payment method

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, set your Apple ID balance as your default payment.

 

Resolve a problem with your payment method

If your payment method has expired, declined or failed, or a message says "There is a Billing Problem with a Previous Purchase"


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service 

2 replies
Question marked as Top-ranking reply

Jul 11, 2023 11:26 AM in response to mehrzad96

You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. 

See -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

scroll to point 2 & 3  ⤵️

Add a payment method

You may need to have a valid payment method on file, even if the app you want to download is free.

Add a payment method

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, set your Apple ID balance as your default payment.

 

Resolve a problem with your payment method

If your payment method has expired, declined or failed, or a message says "There is a Billing Problem with a Previous Purchase"


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service 

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Hi,i cant update my instagram app , so it say to need payment

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