You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

After update on iPhone 12 max today when I hit FACE in box when replying someone my old choice of fun emoji gone. Just new ones of me! Don’t want those how do I get old ones back

When I send a msg I always hit little round face to access my sweet emoji all kinds. They are gone! Only ones of me??? Don’t want those…how do I get them back to chose like I have for years

Posted on Jul 11, 2023 4:03 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2023 4:07 PM

If you're unable to access a wide variety of emojis and are only seeing personalized ones on your iPhone 12 Max, it's possible that you have accidentally enabled the Memoji feature or have a different keyboard selected. Here are a few steps you can take to resolve the issue and regain access to the standard emoji keyboard:


Check the keyboard selection: When you open the keyboard to type a message, look for a small globe or smiley face icon on the bottom left or bottom right corner of the keyboard. Tap on it to cycle through the available keyboards. Make sure you select the standard emoji keyboard, which usually displays a smiley face or globe icon.


Disable Memoji: If you see personalized emojis that resemble you, it's likely that you have Memoji enabled. To disable it and access the standard emoji keyboard, follow these steps:

a. Open the Messages app or any other app where you use the keyboard.

b. Tap on the text input field to bring up the keyboard.

c. Look for the App Store icon (it resembles an "A" next to a square) above the keyboard and tap on it.

d. This will bring up the iMessage app bar. Swipe left or right on the bar until you find the Memoji app.

e. Tap on the Memoji app to open it.

f. At the bottom of the screen, you should see a row of icons representing different Memoji options. Swipe all the way to the left until you see the three dots (ellipsis) icon.

g. Tap on the three dots icon, and it will bring up additional options.

h. Look for the "More" button (represented by three dots in a circle) and tap on it.

i. This will take you to the Memoji settings. Tap on "Edit" in the top-right corner.

j. Now, you should see your personalized Memoji. Scroll to the left until you reach the "New Memoji" section.

k. Under "New Memoji," you'll find your personalized Memoji. Tap on the red minus (-) button to remove it.

l. Confirm the deletion by tapping "Delete."


Reset Keyboard Dictionary: If the above steps didn't resolve the issue, you can try resetting the keyboard dictionary, which can sometimes fix emoji-related problems. Here's how to do it:

a. Go to your iPhone's Settings.

b. Scroll down and tap on "General."

c. Scroll down again and select "Reset."

d. Tap on "Reset Keyboard Dictionary."

e. Enter your device passcode when prompted.

f. A confirmation pop-up will appear. Tap on "Reset Dictionary."


After following these steps, your iPhone's keyboard should revert to the standard emoji keyboard with a wide range of options to choose from

1 reply
Question marked as Top-ranking reply

Jul 11, 2023 4:07 PM in response to Mollymagee01

If you're unable to access a wide variety of emojis and are only seeing personalized ones on your iPhone 12 Max, it's possible that you have accidentally enabled the Memoji feature or have a different keyboard selected. Here are a few steps you can take to resolve the issue and regain access to the standard emoji keyboard:


Check the keyboard selection: When you open the keyboard to type a message, look for a small globe or smiley face icon on the bottom left or bottom right corner of the keyboard. Tap on it to cycle through the available keyboards. Make sure you select the standard emoji keyboard, which usually displays a smiley face or globe icon.


Disable Memoji: If you see personalized emojis that resemble you, it's likely that you have Memoji enabled. To disable it and access the standard emoji keyboard, follow these steps:

a. Open the Messages app or any other app where you use the keyboard.

b. Tap on the text input field to bring up the keyboard.

c. Look for the App Store icon (it resembles an "A" next to a square) above the keyboard and tap on it.

d. This will bring up the iMessage app bar. Swipe left or right on the bar until you find the Memoji app.

e. Tap on the Memoji app to open it.

f. At the bottom of the screen, you should see a row of icons representing different Memoji options. Swipe all the way to the left until you see the three dots (ellipsis) icon.

g. Tap on the three dots icon, and it will bring up additional options.

h. Look for the "More" button (represented by three dots in a circle) and tap on it.

i. This will take you to the Memoji settings. Tap on "Edit" in the top-right corner.

j. Now, you should see your personalized Memoji. Scroll to the left until you reach the "New Memoji" section.

k. Under "New Memoji," you'll find your personalized Memoji. Tap on the red minus (-) button to remove it.

l. Confirm the deletion by tapping "Delete."


Reset Keyboard Dictionary: If the above steps didn't resolve the issue, you can try resetting the keyboard dictionary, which can sometimes fix emoji-related problems. Here's how to do it:

a. Go to your iPhone's Settings.

b. Scroll down and tap on "General."

c. Scroll down again and select "Reset."

d. Tap on "Reset Keyboard Dictionary."

e. Enter your device passcode when prompted.

f. A confirmation pop-up will appear. Tap on "Reset Dictionary."


After following these steps, your iPhone's keyboard should revert to the standard emoji keyboard with a wide range of options to choose from

After update on iPhone 12 max today when I hit FACE in box when replying someone my old choice of fun emoji gone. Just new ones of me! Don’t want those how do I get old ones back

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.