If you're unable to access a wide variety of emojis and are only seeing personalized ones on your iPhone 12 Max, it's possible that you have accidentally enabled the Memoji feature or have a different keyboard selected. Here are a few steps you can take to resolve the issue and regain access to the standard emoji keyboard:
Check the keyboard selection: When you open the keyboard to type a message, look for a small globe or smiley face icon on the bottom left or bottom right corner of the keyboard. Tap on it to cycle through the available keyboards. Make sure you select the standard emoji keyboard, which usually displays a smiley face or globe icon.
Disable Memoji: If you see personalized emojis that resemble you, it's likely that you have Memoji enabled. To disable it and access the standard emoji keyboard, follow these steps:
a. Open the Messages app or any other app where you use the keyboard.
b. Tap on the text input field to bring up the keyboard.
c. Look for the App Store icon (it resembles an "A" next to a square) above the keyboard and tap on it.
d. This will bring up the iMessage app bar. Swipe left or right on the bar until you find the Memoji app.
e. Tap on the Memoji app to open it.
f. At the bottom of the screen, you should see a row of icons representing different Memoji options. Swipe all the way to the left until you see the three dots (ellipsis) icon.
g. Tap on the three dots icon, and it will bring up additional options.
h. Look for the "More" button (represented by three dots in a circle) and tap on it.
i. This will take you to the Memoji settings. Tap on "Edit" in the top-right corner.
j. Now, you should see your personalized Memoji. Scroll to the left until you reach the "New Memoji" section.
k. Under "New Memoji," you'll find your personalized Memoji. Tap on the red minus (-) button to remove it.
l. Confirm the deletion by tapping "Delete."
Reset Keyboard Dictionary: If the above steps didn't resolve the issue, you can try resetting the keyboard dictionary, which can sometimes fix emoji-related problems. Here's how to do it:
a. Go to your iPhone's Settings.
b. Scroll down and tap on "General."
c. Scroll down again and select "Reset."
d. Tap on "Reset Keyboard Dictionary."
e. Enter your device passcode when prompted.
f. A confirmation pop-up will appear. Tap on "Reset Dictionary."
After following these steps, your iPhone's keyboard should revert to the standard emoji keyboard with a wide range of options to choose from