My AirPod case is charged but it won’t charged the pods unless it’s plugged into a cord

My AirPod case is charged but it won’t charged the pods unless it’s plugged into a cord

Posted on Jul 11, 2023 5:42 PM

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1 reply

Jul 12, 2023 12:52 PM in response to jamiel260

Hey there jamiel260,


Thanks for reaching out to the Apple Support Communities.


To get started, have you had a chance to go through all the troubleshooting steps listed in the 'Related Article' If your AirPods won’t charge that was shared on this thread?


If so, try resetting your AirPods as this can also help when they have issues not charging as expected: How to reset your AirPods and AirPods Pro - Apple Support


You might need to reset your AirPods if they won't charge, or to fix a different issue.

1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
* If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
* If your AirPods don't appear there, continue to the next step. 
5. Put your AirPods in their charging case, and keep the lid open. 
6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.


Keep us updated on the results, and we'll continue from there.


Have a great day!

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My AirPod case is charged but it won’t charged the pods unless it’s plugged into a cord

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