Why i cant log in to my App Store..?

Why i cant log into my App Store by mail ID ..?


Posted on Jul 11, 2023 8:44 PM

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Posted on Jul 12, 2023 4:21 AM

If you can't connect or sign in to iCloud or your account, Apple has a list of things you can try in the document If you can't connect or sign in to iCloud - Apple Support


If you are using a VPN, try turning it off and see if you can then log in. E.g., AppStore - Apple Community


If an item is greyed out or restricted, see this support article —> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support


For more assistance try the iCloud Support web site --> iCloud - Official Apple Support


If you still have problems try official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


2 replies
Question marked as Best reply

Jul 12, 2023 4:21 AM in response to Abdullarif

If you can't connect or sign in to iCloud or your account, Apple has a list of things you can try in the document If you can't connect or sign in to iCloud - Apple Support


If you are using a VPN, try turning it off and see if you can then log in. E.g., AppStore - Apple Community


If an item is greyed out or restricted, see this support article —> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support


For more assistance try the iCloud Support web site --> iCloud - Official Apple Support


If you still have problems try official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


Jul 12, 2023 1:20 AM in response to Abdullarif

Please check ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support,  click -> contact Apple Support for help.


2.

If your Apple ID is locked or disabled -> If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


3.

See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you use your Apple Account balance, you need to set your Apple Account balance as your default payment.


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

 

If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


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See also -> If you can't connect or sign in to iCloud -> If you can't connect or sign in to iCloud - Apple Support

 

B T W:

You are sign in here .  .  .  with your Apple ID & Password.

Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.

You can’t merge multiple Apple ID accounts.

 

What happens when you use the same Apple ID & Password that you use to sign in here?

 

See the following Apple articles

Sign in with your Apple ID -> Sign in with your Apple ID - Apple Support

Manage and use your Apple ID -> Manage and use your Apple ID – Apple Support (UK)

Why i cant log in to my App Store..?

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