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iphone 8 stuck in silent mode, button doesn't work

My iPhone 8 is keeps reverting back to Silent Mode, and the side toggle doesn't respond. I have restarted a few times, but it keeps switching immediately to Silent Mode. Any suggestions?

iPhone 8, iOS 16

Posted on Jul 12, 2023 8:48 AM

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Question marked as Top-ranking reply

Posted on Jul 12, 2023 8:54 AM

Did you check to see if the iPhone has Focus turned on? If you are sure it is the Mute switch that is doing it, do you have a case on the iPhone? That could be causing the switch to be moved, or not able to get into the full on/off position. If none of that is present, then I would contact Apple Support for service.

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Question marked as Top-ranking reply

Jul 12, 2023 8:54 AM in response to mbrauner26

Did you check to see if the iPhone has Focus turned on? If you are sure it is the Mute switch that is doing it, do you have a case on the iPhone? That could be causing the switch to be moved, or not able to get into the full on/off position. If none of that is present, then I would contact Apple Support for service.

iphone 8 stuck in silent mode, button doesn't work

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