I purchased a app on old iPad signed in same account but app is saying it’s not purchased, is there some way to pull it up?

my Purchased app is not pulling up as purchased what can I do about? Lamp app


iPad, iPadOS 16

Posted on Jul 12, 2023 3:43 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 13, 2023 12:26 PM

Hello Neveah1121,


If an item is not in your purchased history, sign in with the same Apple ID you used to originally purchase it.


Go to Settings > name at the top > Media & Purchases and select Sign Out. Then sign in to the Apple ID that is associated with that purchase.


You can then use these steps to redownload the item:


1. Open the App Store app.
2. Tap the sign-in button  or your photo at the top of the screen.
3. Tap Purchased.
4. If you use Family Sharing, tap My Purchases or choose a family member’s name to see content that they purchased.
5. Tap "Not on this [device]."
6. Find the app that you want to download, then tap the download button 


Redownload apps and games from Apple


Cheers!




1 reply
Question marked as Top-ranking reply

Jul 13, 2023 12:26 PM in response to Neveah1121

Hello Neveah1121,


If an item is not in your purchased history, sign in with the same Apple ID you used to originally purchase it.


Go to Settings > name at the top > Media & Purchases and select Sign Out. Then sign in to the Apple ID that is associated with that purchase.


You can then use these steps to redownload the item:


1. Open the App Store app.
2. Tap the sign-in button  or your photo at the top of the screen.
3. Tap Purchased.
4. If you use Family Sharing, tap My Purchases or choose a family member’s name to see content that they purchased.
5. Tap "Not on this [device]."
6. Find the app that you want to download, then tap the download button 


Redownload apps and games from Apple


Cheers!




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I purchased a app on old iPad signed in same account but app is saying it’s not purchased, is there some way to pull it up?

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