You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone XR screen is black and the Apple Restore screen appears

Support.apple.com/iPhone/restore



[Re-Titled by Moderator]


iPhone XR

Posted on Jul 12, 2023 5:56 PM

Reply
2 replies

Jul 12, 2023 6:01 PM in response to younes135

If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

iPhone XR screen is black and the Apple Restore screen appears

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.