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my iphone is showing it is unavailable with no erase option

my iphone is showing it is unavailable with no erase option, I am stuck and not too sure what to do?

iPhone 11 Pro, iOS 16

Posted on Jul 12, 2023 6:23 PM

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Question marked as Top-ranking reply

Posted on Jul 12, 2023 6:29 PM

You must follow these directions now. You will need to use a computer for this.

If you forgot your iPhone passcode - Apple Support


if you don’t have a computer, you can make an appointment at an Apple Store, or Apple authorized Service Center and they can help you. You can also use a friend or family member’s computer.

1 reply
Question marked as Top-ranking reply

Jul 12, 2023 6:29 PM in response to jourds21

You must follow these directions now. You will need to use a computer for this.

If you forgot your iPhone passcode - Apple Support


if you don’t have a computer, you can make an appointment at an Apple Store, or Apple authorized Service Center and they can help you. You can also use a friend or family member’s computer.

my iphone is showing it is unavailable with no erase option

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