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My iPad comes on but everything is frozen it won’t do anything but go back off

My ipad froze up it will come on when I push the button but it won’t take a pass code or anything else it’s frozen

iPhone 13 Pro, iOS 16

Posted on Jul 12, 2023 7:42 PM

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Question marked as Top-ranking reply

Posted on Jul 12, 2023 7:50 PM


If your iPad screen is black or has frozen, doesn't respond when you touch it or becomes stuck when you turn it on, find out what to do.

Follow the steps for your device.


On your iPad without a Home button:


  1. Press and quickly release the volume button closest to the top button.
  2. Press and quickly release the volume button furthest from the top button.
  3. Press and hold the top button until the device begins to restart.

  4. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You may need to charge for up to an hour.
  5. If your iPad still doesn't turn on, contact Apple Support.


On your iPad with a Home button:

  1. Press and hold both the Home button and the top button until you see the Apple logo.


  1. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You may need to charge for up to an hour.
  2. If your iPad still doesn't turn on, contact Apple Support.


1 reply
Question marked as Top-ranking reply

Jul 12, 2023 7:50 PM in response to Deanramsey


If your iPad screen is black or has frozen, doesn't respond when you touch it or becomes stuck when you turn it on, find out what to do.

Follow the steps for your device.


On your iPad without a Home button:


  1. Press and quickly release the volume button closest to the top button.
  2. Press and quickly release the volume button furthest from the top button.
  3. Press and hold the top button until the device begins to restart.

  4. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You may need to charge for up to an hour.
  5. If your iPad still doesn't turn on, contact Apple Support.


On your iPad with a Home button:

  1. Press and hold both the Home button and the top button until you see the Apple logo.


  1. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You may need to charge for up to an hour.
  2. If your iPad still doesn't turn on, contact Apple Support.


My iPad comes on but everything is frozen it won’t do anything but go back off

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