Speaker

I have an iPhone 8 and the speaker doesn’t work on speaker phone.

iPhone 8, iOS 16

Posted on Jul 13, 2023 7:33 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 13, 2023 7:45 AM

Hi there,


Please try these steps in order to see if you can fix this issue for yourself or that you need to set up hardware service


  1. Remove all screen protectors, films or cases from your device. 
  2. Check the opening of the speaker to see if it's blocked or dirty. On iPhone only, make sure the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you can't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker may need to be serviced.
  5. If you can hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear anything, or you hear static or crackling, then your network or reception could be the issue. Try calling again later or from a different location.


3 replies
Question marked as Top-ranking reply

Jul 13, 2023 7:45 AM in response to LostInSpace1970

Hi there,


Please try these steps in order to see if you can fix this issue for yourself or that you need to set up hardware service


  1. Remove all screen protectors, films or cases from your device. 
  2. Check the opening of the speaker to see if it's blocked or dirty. On iPhone only, make sure the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you can't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker may need to be serviced.
  5. If you can hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear anything, or you hear static or crackling, then your network or reception could be the issue. Try calling again later or from a different location.


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