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If your iPad will not let you backup your data keep saying poor connection issues what should you do

If your iPad will not allow you to back up keeps saying poor connection issues what do I need to do

Posted on Jul 13, 2023 2:25 PM

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Question marked as Top-ranking reply

Posted on Jul 13, 2023 3:39 PM

“Poor network conditions” are usually due to factors beyond your immediate control. You may be experiencing poor network throughput on your WiFi network and/or internet connection - between you and Apple’s regional backup servers - over which you have absolutely no control over traffic routing.


Other than finding another WiFi network or internet connection, you may have no alternative other than to wait until later.


You may find that a restart of your WiFi/internet router will resolve the issue. To restart your router, disconnect power from the router for at least 30 seconds - then reconnect power to restart. After your router reboots (which may take several minutes), force restart your iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


2 replies
Question marked as Top-ranking reply

Jul 13, 2023 3:39 PM in response to cornelius253

“Poor network conditions” are usually due to factors beyond your immediate control. You may be experiencing poor network throughput on your WiFi network and/or internet connection - between you and Apple’s regional backup servers - over which you have absolutely no control over traffic routing.


Other than finding another WiFi network or internet connection, you may have no alternative other than to wait until later.


You may find that a restart of your WiFi/internet router will resolve the issue. To restart your router, disconnect power from the router for at least 30 seconds - then reconnect power to restart. After your router reboots (which may take several minutes), force restart your iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


If your iPad will not let you backup your data keep saying poor connection issues what should you do

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