I was sent $25 but it isnt showing in my wallet balance?

I was sent $25 from and it isn’t showing in my apple wallet. What can i do to get my money?



[Edited by Moderator to remove PII]

iPhone X, iOS 12

Posted on Jul 13, 2023 11:33 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 14, 2023 3:32 AM

Do you know the person who sent the money, you’re sure it’s not a scam?


How to automatically or manually accept payments


>> The first time that you use Apple Cash, you have 7 days to accept the money that you've been sent. After you accept the terms and conditions, payments are automatically accepted and added to your Apple Cash card. You might be asked to verify your identity.


When someone sends you money, it's securely received and kept in Apple Cash. You can use the money right away to send to someone, spend with Apple Pay, or transfer the money to your bank account or eligible debit card.


On your iPhone

  1. Open the Wallet app, then tap your Apple Cash card.
  2. Tap the More button , then tap Card Details .
  3. Tap Automatically Accept Payments or Manually Accept Payments.


If you choose Manually Accept Payments, you'll see Accept in the message when someone sends you money. You have 7 days to accept the money.

 

To reject a payment, open the Wallet app on your iPhone, tap your Apple Cash card and find the payment under Latest Transactions. Tap the payment



Have you set up Apple Pay and Apple Cash?


Set up Apple Pay - Apple Support


Set up Apple Cash - Apple Support


Have you verified your identity for Apple Cash? Larger transfer amounts will require verification.


Identity verification for Apple Card or Apple Cash - Apple Support




1 reply
Question marked as Top-ranking reply

Jul 14, 2023 3:32 AM in response to joslyn674

Do you know the person who sent the money, you’re sure it’s not a scam?


How to automatically or manually accept payments


>> The first time that you use Apple Cash, you have 7 days to accept the money that you've been sent. After you accept the terms and conditions, payments are automatically accepted and added to your Apple Cash card. You might be asked to verify your identity.


When someone sends you money, it's securely received and kept in Apple Cash. You can use the money right away to send to someone, spend with Apple Pay, or transfer the money to your bank account or eligible debit card.


On your iPhone

  1. Open the Wallet app, then tap your Apple Cash card.
  2. Tap the More button , then tap Card Details .
  3. Tap Automatically Accept Payments or Manually Accept Payments.


If you choose Manually Accept Payments, you'll see Accept in the message when someone sends you money. You have 7 days to accept the money.

 

To reject a payment, open the Wallet app on your iPhone, tap your Apple Cash card and find the payment under Latest Transactions. Tap the payment



Have you set up Apple Pay and Apple Cash?


Set up Apple Pay - Apple Support


Set up Apple Cash - Apple Support


Have you verified your identity for Apple Cash? Larger transfer amounts will require verification.


Identity verification for Apple Card or Apple Cash - Apple Support




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I was sent $25 but it isnt showing in my wallet balance?

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