You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Freestyle Libre 2 app not working 14/7/23 any ideas why?

Freestyle Libre app not working this morning, is it to do with latest security update? How long before working again ? (iPhone 13)

iPhone 13, 16

Posted on Jul 14, 2023 12:18 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 14, 2023 1:13 AM

Probably you are using third-party apps and/or a third-party device.


If you are experiencing any difficulty with third-party apps or a specific website or a product then please contact the app developer or site publisher/host or the manufacturer directly. Here is how


  • To contact an App developer --> How to contact an app developer - Apple Support
  • To contact a web publisher —> Scroll Down to the bottom of the web page. You will find: Contact Us, Help Center, Support, Terms of use, etc.
  • To contact the Manufacturer --> Please read the manual that may have come along with the product.


3 replies
Question marked as Top-ranking reply

Jul 14, 2023 1:13 AM in response to m00baz00

Probably you are using third-party apps and/or a third-party device.


If you are experiencing any difficulty with third-party apps or a specific website or a product then please contact the app developer or site publisher/host or the manufacturer directly. Here is how


  • To contact an App developer --> How to contact an app developer - Apple Support
  • To contact a web publisher —> Scroll Down to the bottom of the web page. You will find: Contact Us, Help Center, Support, Terms of use, etc.
  • To contact the Manufacturer --> Please read the manual that may have come along with the product.


Jul 14, 2023 1:13 AM in response to m00baz00

When you read the write up by App developer on these app, none of these apps show compatibility with the iOS Health App.

FreeStyle Libre 3 – US on the App Store

FreeStyle Libre 2 - US on the App Store

FreeStyle LibreLink - US on the App Store


At the same time the Blood Glucose Section in the Health shows few Apps and Freestyle Libre is not one of them.



Freestyle Libre 2 app not working 14/7/23 any ideas why?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.