Items returned on Apple Pay later

OK, gotcha. Not sure if merchant is reshipping items or did a refund. If a refund, this support article explains what happens.

Return a purchase made using Apple Pay Later - Apple Support

You can also report the issue.

>> How to report an issue

1. On your iPhone, open the Wallet app. On your iPad, go to Settings and tap Wallet & Apple Pay.
2. Tap Apple Pay Later.
3. Find and tap the specific purchase that you want to report.
4. Tap the More button , then tap Report an Issue.
5. To chat with an Apple Pay Later Specialist, select the issue that you're experiencing. Then tap Continue.
6. When a pre-written message opens in the Messages app, tap the Send button.

You can also contact an Apple Pay Later Specialist by phone to report an issue.

If you're offered a deferral

Depending on your issue and eligibility, you may be offered a payment deferral. A deferral will move your future payment due date(s) to 28 days after the original due date. Your payment schedule will be adjusted and the amount due will remain the same. <<

Report an issue with Apple Pay Later - Apple Support

One says items were returned and one says you never received items. I’m confused on what is going on and how we can help?