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pay for app twice

I have to pay for the app ”ta körkort” again when i already Paid for it once.

iPhone XR, iOS 16

Posted on Jul 14, 2023 6:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 14, 2023 7:16 AM

Have you also received 2x invoice from Apple?

Do you use multiple Apple ID?

Compare both invoices, see the Apple ID, Invoice Date, Order NO, Document NO etc.


If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



1 reply
Question marked as Top-ranking reply

Jul 14, 2023 7:16 AM in response to Nutslapper

Have you also received 2x invoice from Apple?

Do you use multiple Apple ID?

Compare both invoices, see the Apple ID, Invoice Date, Order NO, Document NO etc.


If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



pay for app twice

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