I received AirPods Pro 2nd gen for a birthday gift in may im having problems with the 'hey Siri" which they say works with the new firmware update my AirPods will not update I sent them to apple but they say there nothing they can do so im stuck with AirPods that do not work properlyand they are under warranty but not covered why? just another reason to stop buying apple products very disappointed
AirPods Pro (2nd generation)
Please see the notes about AirPods software in About firmware updates for AirPods - Apple Support and note particularly
Firmware updates are delivered automatically while your AirPods are charging and in Bluetooth range of your iPhone, iPad or Mac that’s connected to Wi-Fi.
In other words you just need the correct connectivity and a little patience.
Please see the notes about AirPods software in About firmware updates for AirPods - Apple Support and note particularly
Firmware updates are delivered automatically while your AirPods are charging and in Bluetooth range of your iPhone, iPad or Mac that’s connected to Wi-Fi.
In other words you just need the correct connectivity and a little patience.
I have tried numerous times nothing updates I do believe defective
firmware update
