How do I talk to a person at Apple?
How do I talk to a REAL PERSON!!
[Re-Titled by Moderator]
iPhone XR, iOS 16
How do I talk to a REAL PERSON!!
[Re-Titled by Moderator]
iPhone XR, iOS 16
Like at Apple? Not here, as we are other end users like you, not Apple support.
Apple uses a "triage" system (see the second meaning here) for phone calls to best determine the support methods for a given issue. That system means you get a non-person for a while, before getting to talk to a "real" person if the system determines that is the best method.
You may not like that.
The only sure I know to talk to a real person is to book an in-store Genius appointment:
Genius Bar Reservation and Apple Support Options - Apple
I am 100 miles by two-lane highway from the nearest Apple retail store, so I share you pain if you do not live near one.
Like at Apple? Not here, as we are other end users like you, not Apple support.
Apple uses a "triage" system (see the second meaning here) for phone calls to best determine the support methods for a given issue. That system means you get a non-person for a while, before getting to talk to a "real" person if the system determines that is the best method.
You may not like that.
The only sure I know to talk to a real person is to book an in-store Genius appointment:
Genius Bar Reservation and Apple Support Options - Apple
I am 100 miles by two-lane highway from the nearest Apple retail store, so I share you pain if you do not live near one.
Apple Support staff can be reached through: Contact Apple for support and service - Apple Support.
How do I talk to a person at Apple?