My phone didn’t restore to the latest backup

Hi Kristinanavales,

When searching for your backup, ensure that you're selecting the most recent one. To do that, we recommend following the steps in the link below.

Locate backups of your iPhone, iPad, and iPod touch - Apple Support

To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "Find and manage backups stored in iCloud."

If you use iCloud Backup, you won't find a list of your backups on iCloud.com. Here's how to find your iCloud backups on your iOS or iPadOS device, Mac, or PC.

On your iPhone, iPad, or iPod touch:

1. Go to Settings > [your name] > iCloud.

2. Tap Manage Account Storage, then tap Backups.

3. Tap a backup to see more details about it, choose which information to back up, or delete the backup.

You can choose which content to back up only from the Settings menu of the device that stores that content. For example, while you can view your iPad backup from your iPhone, you can choose which iPad content to back up only from the Settings menu of your iPad.

On a Mac with macOS Catalina or later:

1. Choose Apple menu  > System Preferences.

2. Click Apple ID.

3. Click iCloud.

4. Click Manage.

5. Select Backups.

On a Mac with macOS Mojave or earlier:

1. Choose Apple menu  > System Preferences.

2. Click iCloud.

3. Click Manage.

4. Select Backups.

On your PC:

1. Open iCloud for Windows

2. Click Storage. 

3. Select Backup.

Learn more about how to delete or manage iCloud backups from your Mac or PC.

We recommend the steps above because they will show you how to locate a specific backup to select the most recent one to restore your device from.

If you’re still experiencing the same issue, contact the community for more help.

Thanks for using the Apple Support Communities.

Cheers!