Resetting an iPad without passcode

Background: When we are called upon to clean airplanes (not in my job description necessarily…falls under the ‘other duties as assigned by management’) we sometimes find items left behind from passengers. If it is an item of relatively high value, we put our name, the date we found it, and end date it three months from that. The end date is the date we can claim it as ours if the passenger does not file a claim.


That being said, I am now in possession of an iPad. However, because the battery had been drained and the device restarted, it needs a passcode…something I obviously don’t have.


Is there a way to reset it to factory defaults without a passcode or a computer to hook it up to? I’d rather not got out to the Apple Store if I don’t have to (120 in the shade tomorrow).


TYSM in advance.

Posted on Jul 14, 2023 10:19 PM

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Question marked as Best reply

Posted on Jul 15, 2023 4:11 AM

If the iPad is locked with an unknown Passcode, is disabled, or Activation Locked - unless you can independently obtain assistance from the previous owner, the iPad is (and will remain) useless to you. As you are not the owner, you will be unable to reset the iPad to use it.


Reseting the iPad, to resolve an unknown Passcode, will trigger the Activation Lock - which can only be resolved by the owner of the AppleID that was previously used to successfully active the iPad.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be satisfied:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as the original sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.



For information, here is Apple’s advice for anyone acquiring a previously used device:


Check for Activation Lock before you buy a device from someone else


Before you buy an iPhone, iPad, or iPod touch, from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account. Follow these steps to check if the device is ready to use: 

  1. Turn on and unlock the device. 
  2. If the passcode lock screen or the Home screen appears, the device hasn't been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Don't take ownership of any used iPhone, iPad, or iPod touch until it's been erased.
  3. Begin the device setup process.
  4. If you're asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner isn't present, contact them as soon as possible and ask them to use a browser to remove the device from their account. Don't take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.

You will know that a device is ready for you to use when you're asked to "Set up your iPhone," “Set up your iPad," or “Set up your iPod” the first time you turn it on.

2 replies
Question marked as Best reply

Jul 15, 2023 4:11 AM in response to beergoddess34

If the iPad is locked with an unknown Passcode, is disabled, or Activation Locked - unless you can independently obtain assistance from the previous owner, the iPad is (and will remain) useless to you. As you are not the owner, you will be unable to reset the iPad to use it.


Reseting the iPad, to resolve an unknown Passcode, will trigger the Activation Lock - which can only be resolved by the owner of the AppleID that was previously used to successfully active the iPad.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be satisfied:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as the original sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.



For information, here is Apple’s advice for anyone acquiring a previously used device:


Check for Activation Lock before you buy a device from someone else


Before you buy an iPhone, iPad, or iPod touch, from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account. Follow these steps to check if the device is ready to use: 

  1. Turn on and unlock the device. 
  2. If the passcode lock screen or the Home screen appears, the device hasn't been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Don't take ownership of any used iPhone, iPad, or iPod touch until it's been erased.
  3. Begin the device setup process.
  4. If you're asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner isn't present, contact them as soon as possible and ask them to use a browser to remove the device from their account. Don't take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.

You will know that a device is ready for you to use when you're asked to "Set up your iPhone," “Set up your iPad," or “Set up your iPod” the first time you turn it on.

Resetting an iPad without passcode

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