Cannot add Swedish payment card?

Question

Cannot add Swedish payment card?

When I try to add a Swedish bank card (Mastercard) as a payment method, it does not work due to the error: 'european legistlation requires banks to authenticate certain transactions'.

At this point the iPhone is says it is trying to contact my bank to authorize the addition of the card.

Evidenly Apple haven't implemented the correct system here. What it should do at this point is open BankID app so we can authorize the card.

How can this be an oversight? How can they get this wrong? It's deliberately broken, obviously, so what I want to know is what does Apple expect us to do here? How does Apple want us to give it our money?

iPhone 11 Pro

Posted on Jul 15, 2023 12:57 AM

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Answer 1

Raicya

Level 10

209,487 points

Jul 15, 2023 2:03 AM in response to Jason De Donno

See -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service

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Answer 2

Limnos

Level 10

421,813 points

Jul 17, 2023 9:26 AM in response to Jason De Donno

Contact iTunes Support:

1. Click on this link --> Choose your country or region - Official Apple Support

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

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Answer 3

Limnos

Level 10

421,813 points

Jul 15, 2023 8:24 AM in response to Jason De Donno

It may be what is discussed in this article about additional verification that may be required when making purchases in Europe --> About billing and purchases in Europe - Apple Support

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Answer 4

Jul 17, 2023 7:29 AM in response to Raicya

All I wanted to do was add a payment card, like I did on my old iPhone, and every other phone I've had before it. It's not the card that's the problem, it is the iPhone's attempt to communicate with the bank in order to authorise the process of adding the card. THIS part does not work. It's ridiculous.

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