Hi, my iPhone 13 Pro Max having problem, when I check for new software updates, a message appears “ unable to check for update”. How can remove this message

Hi, hv problem, when I check for software update, message appears,

“ Unable to check for update”

any solution please

iPhone 13 Pro Max, iOS 16

Posted on Jul 15, 2023 11:01 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2023 1:39 PM

Hello javaid99,


Thank you for using Apple Support Communities. Sounds like you're unable to update your iPhone via the Settings menu. If so, we'd like to help recommend some steps to troubleshoot this issue and get you updated. There's various reasons why this issue might occur. For steps that you can try on your own, please click here and follow the listed steps: If your iPhone or iPad won't update - Apple Support


Check these steps as well:


1.) Make sure you're not using a VPN: If your iPhone or iPad won't update - Apple Support

2.) Remove any configuration profile that might be installed: Install or remove configuration profiles on iPhone - Apple Support

3.) Try connecting to a different reliable Wi-Fi network.

4.) Update using a computer:

-Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

-Update software on iPhone, iPad, or iPod touch in iTunes on PC - Apple Support



We hope these steps help you. Thank you for using Apple Support Communities. Take care.






1 reply
Question marked as Top-ranking reply

Jul 16, 2023 1:39 PM in response to javaid99

Hello javaid99,


Thank you for using Apple Support Communities. Sounds like you're unable to update your iPhone via the Settings menu. If so, we'd like to help recommend some steps to troubleshoot this issue and get you updated. There's various reasons why this issue might occur. For steps that you can try on your own, please click here and follow the listed steps: If your iPhone or iPad won't update - Apple Support


Check these steps as well:


1.) Make sure you're not using a VPN: If your iPhone or iPad won't update - Apple Support

2.) Remove any configuration profile that might be installed: Install or remove configuration profiles on iPhone - Apple Support

3.) Try connecting to a different reliable Wi-Fi network.

4.) Update using a computer:

-Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

-Update software on iPhone, iPad, or iPod touch in iTunes on PC - Apple Support



We hope these steps help you. Thank you for using Apple Support Communities. Take care.






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Hi, my iPhone 13 Pro Max having problem, when I check for new software updates, a message appears “ unable to check for update”. How can remove this message

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