IPhone 13 Max Bluetooth disconnects from earbuds
I recently upgraded my iPhone to 16.5.1 and now my headphones/earbuds disconnect after about 30 seconds. What’s the deal?
iPhone 13 Pro Max, iOS 16
User profile for user:
Neil22R
User level:
Community Specialist
Hi cocolouise.
Let's follow the guidance below to trouble shoot this disconnect issue:
"If your headphones keep disconnecting
If you tested your headphones as described in the previous section and audio keeps disconnecting or cutting in and out, unpair your headphones and then pair them again.
Unpair your headphones
Unpair from an iPhone:
- Tap Settings > Bluetooth.
- Find the device that you want to unpair and tap the Info button
. - Tap Forget This Device.
- Restart your iPhone.
Unpair from a non-Apple device:
- On your non-Apple device, go to the settings for Bluetooth and make sure that Bluetooth is on. For example, on an Android device, go to Settings > Connected devices > Connection preferences > Bluetooth.
- Unpair—or forget—your headphones.
- Restart your non-Apple device.
"
If the sound from your wireless headphones cuts out or is distorted - Apple Support
If issues persists, Get Support
Cheers.