reset account balance

I need to change the country of Apple Store. But for this it's necessary to reset the account balance. Can you help me?

iPhone 11, iOS 14

Posted on Jul 15, 2023 3:23 PM

Reply
Question marked as Best reply

Posted on Jul 16, 2023 12:30 AM

If you want to clear your Apple Account balance, it is depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support

Fill in the field >Tell us what's happening<

 

2.                                                                                                      

See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region – Apple Support (UK)

 


6 replies
Question marked as Best reply

Jul 16, 2023 12:30 AM in response to aero_past

If you want to clear your Apple Account balance, it is depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support

Fill in the field >Tell us what's happening<

 

2.                                                                                                      

See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region – Apple Support (UK)

 


reset account balance

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.