Why are my thumbnail MOVIE clips in the navigator upside downs when I put them into the keynote slideshow right side up? When I go to the individual slide they are upside down but when I click on it they turn right side up
MacBook Air 13″
Hello Bro. John,
If the thumbnail for your video is upside down in Keynote, you may need to ensure you are using a video format that is compatible with QuickTime on your Mac. The Keynote User Guide for Mac explains:
Note: Video and audio files must be in a format that QuickTime supports on your Mac. If you can’t add or play a video or audio file, try using iMovie, QuickTime Player, or Compressor to convert the file to a QuickTime file (with a .mov filename extension) for video, or an MPEG-4 file (with a .m4a filename extension) for audio.
Add video and audio in Keynote on Mac - Apple Support
It's possible you have Keynote set to optimize video formats when played as explained in Set movie and image formats for Keynote presentations on Mac. This would explain why it corrects itself after you play the video.
We hope this helps.
Regards.
Ali, thank you for your input but that didn't help. I thought of something that can fine tune my problem. I have other videos in the slideshow that appear correctly. Only some recent ones appear upside down. It dawned on me that the 'other' videos was taken with my iPhone 12 and the new ones with an iPhone 14. This might change your thinking. Let me know.
Thanks for the reply, Bro. John.
If they continue to appear upside down, but only when viewing the thumbnail, check to see if this persists on another device next. This will help isolate to either the slideshow itself or the device/software.
If it doesn't happen on another device, go ahead and close Keynote and restart your Mac. We also recommend checking for and installing any software and app updates. This will help if software related.
Update macOS on Mac - Apple Support
Use the App Store to update apps on Mac - Apple Support
All the best.
The link you gave told me to do two things... deselect optimize movies an images for iPhone and iPad, AND select optimize movies for older devices. This solved the problem. Thank you.
Why are my thumbnail pics in the navigator upside downs when I put them into the keynote slideshow right side up?
