Related Article: Keynote for iOS: About Highlighter

Why are my thumbnail pics in the navigator upside downs when I put them into the keynote slideshow right side up?

Why are my thumbnail MOVIE clips in the navigator upside downs when I put them into the keynote slideshow right side up? When I go to the individual slide they are upside down but when I click on it they turn right side up


MacBook Air 13″

Posted on Jul 15, 2023 7:26 PM

Reply

Similar questions

4 replies

Jul 16, 2023 5:25 PM in response to Bro. John

Hello Bro. John,


If the thumbnail for your video is upside down in Keynote, you may need to ensure you are using a video format that is compatible with QuickTime on your Mac. The Keynote User Guide for Mac explains:


Note: Video and audio files must be in a format that QuickTime supports on your Mac. If you can’t add or play a video or audio file, try using iMovie, QuickTime Player, or Compressor to convert the file to a QuickTime file (with a .mov filename extension) for video, or an MPEG-4 file (with a .m4a filename extension) for audio.

Add video and audio in Keynote on Mac - Apple Support


It's possible you have Keynote set to optimize video formats when played as explained in Set movie and image formats for Keynote presentations on Mac. This would explain why it corrects itself after you play the video.


We hope this helps.


Regards.



Jul 17, 2023 10:44 AM in response to Ali_E1

Ali, thank you for your input but that didn't help. I thought of something that can fine tune my problem. I have other videos in the slideshow that appear correctly. Only some recent ones appear upside down. It dawned on me that the 'other' videos was taken with my iPhone 12 and the new ones with an iPhone 14. This might change your thinking. Let me know.

Jul 17, 2023 5:57 PM in response to Bro. John

Thanks for the reply, Bro. John.


If they continue to appear upside down, but only when viewing the thumbnail, check to see if this persists on another device next. This will help isolate to either the slideshow itself or the device/software.


If it doesn't happen on another device, go ahead and close Keynote and restart your Mac. We also recommend checking for and installing any software and app updates. This will help if software related.


Update macOS on Mac - Apple Support


Use the App Store to update apps on Mac - Apple Support


All the best.

Why are my thumbnail pics in the navigator upside downs when I put them into the keynote slideshow right side up?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.