Related Article: How to remove Activation Lock

Can't activate my Ipod touch 6th gen

I m a dental assistant and i have a laser unit working with ipod touch 6th generation. Someone tried multiple wrong passcodes and it was disabled. I contacted a software engineer and he made a reset but now it is not activating with my first apple id. It was purchased in 2015 and was supplied with that machine. Now without this ipod and software, my unit is not working. So keeping the above in view is this possible to activate my ipod with previous apple id even i just forgot about security answers also because that id was created for me by the supplier of that machine.

Posted on Jul 15, 2023 10:40 PM

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1 reply

Jul 16, 2023 1:05 PM in response to azam235

If your machine supplier is unable to get the setup they provided and configured going again, I think the only choice you have now is to follow the Support Request option on the bottom of the page that I assume that you came from, linked at the top of this page, and: How to remove Activation Lock - Apple Support


I'm intrigued to know how - and why, an iPod is linked to a dental laser unit in such a way that the laser unit won't work without the iPod.

Can't activate my Ipod touch 6th gen

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