REPORT TO APPLE

Mac OS version:

22F82

Kernel version:

Darwin Kernel Version 22.5.0: Thu Jun 8 22:22:22 PDT 2023; root:xnu-8796.121.3~7/RELEASE_X86_64

Kernel UUID: B82210B0-6371-3C15-8D2B-47C6E1FB7879

iMac 27″ 5K, macOS 13.4

Posted on Jul 16, 2023 5:22 AM

Top-ranking reply

dialabrain

Level 10

137,423 points

Posted on Jul 16, 2023 5:31 AM

Apple is not here. Please describe any issue or question you have.

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Mac OS Ventura 13.3.1 (a) panic(cpu 1 caller 0xfffffff00d0e7a68): x86 CPU CATERR detected Debugger message: panic Memory ID: 0x6 OS release type: User OS version: 20P4252 macOS version: 22E261 Kernel version: Darwin Kernel Version 22.4.0: Mon Mar 6 19:59:22 PST 2023; root:xnu-8796.101.5~1/RELEASE_ARM64_T8010 KernelCache UUID: CED28ACE5130367D402E135444FBB735 Kernel UUID: F1917FD8-2F88-39FB-8CCA-40A668D190BA Boot session UUID: 39F4C116-20D8-4EB1-B338-710C1BA93F04 iBoot version: iBoot-8422.100.650 secure boot?: YES roots installed: 0 x86 EFI Boot State: 0x16 x86 System State: 0x0 x86 Power State: 0x0 x86 Shutdown Cause: 0x5 x86 Previous Power Transitions: 0x10001000100 PCIeUp link state: 0x89473611 macOS kernel slide: 0x13400000 Paniclog version: 14 Kernel slide: 0x0000000006db4000 Kernel text base: 0xfffffff00ddb8000 mach_absolute_time: 0xe30c4d9cd0f Epoch Time: sec usec Boot : 0x64379c81 0x00030fb2 Sleep : 0x64606676 0x000876a3 Wake : 0x646067d2 0x0000dd9d Calendar: 0x646088ae 0x00094555 Zone info: Zone map: 0xffffffdfad118000 - 0xffffffe5ad118000 . VM : 0xffffffdfad118000 - 0xffffffe09377c000 . RO : 0xffffffe09377c000 - 0xffffffe0e0448000 . GEN0 : 0xffffffe0e0448000 - 0xffffffe1c6aac000 . GEN1 : 0xffffffe1c6aac000 - 0xffffffe2ad110000 . GEN2 : 0xffffffe2ad110000 - 0xffffffe393778000 . GEN3 : 0xffffffe393778000 - 0xffffffe479de0000 . DATA : 0xffffffe479de0000 - 0xffffffe5ad118000 Metadata: 0xffffffdc281fc000 - 0xffffffdc299fc000 Bitmaps : 0xffffffdc299fc000 - 0xffffffdc29b24000 Extra : 0 - 0 TPIDRx_ELy = {1: 0xffffffe2ad5bc9c0 0: 0x0000000000000001 0ro: 0x0000000000000000 } CORE 0: PC=0xfffffff00dfd7c78, LR=0xfffffff00dfd7c78, FP=0xffffffeff3ccbef0 CORE 1 is the one that panicked. Check the full backtrace for details. Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space Panicked task 0xffffffe1c6b738c0: 0 pages, 231 threads: pid 0: kernel_task Panicked thread: 0xffffffe2ad5bc9c0, backtrace: 0xffffffeff3ee7700, tid: 433 lr: 0xfffffff00dfa984c fp: 0xffffffeff3ee7770 lr: 0xfffffff00e0c9cfc fp: 0xffffffeff3ee77e0 lr: 0xfffffff00e0c8cbc fp: 0xffffffeff3ee78c0 lr: 0xfffffff00df6d5fc fp: 0xffffffeff3ee78d0 lr: 0xfffffff00dfa9288 fp: 0xffffffeff3ee7c80 lr: 0xfffffff00e5f7634 fp: 0xffffffeff3ee7ca0 lr: 0xfffffff00d0e7a68 fp: 0xffffffeff3ee7cd0 lr: 0xfffffff00d0cf604 fp: 0xffffffeff3ee7d30 lr: 0xfffffff00d0d8aec fp: 0xffffffeff3ee7d80 lr: 0xfffffff00d0d1b5c fp: 0xffffffeff3ee7e20 lr: 0xfffffff00d0ceb94 fp: 0xffffffeff3ee7e90 lr: 0xfffffff00cee4b40 fp: 0xffffffeff3ee7ec0 lr: 0xfffffff00e5485bc fp: 0xffffffeff3ee7ef0 lr: 0xfffffff00e547eac fp: 0xffffffeff3ee7f20 lr: 0xfffffff00df786c0 fp: 0x0000000000000000
433 2
Kernel panic help My macbook pro always shutdown with 5 languages on screen when the Capcut generate the video. 15-inch, 2017 Chipset Model: Intel HD Graphics 630 Chipset Model: Radeon Pro 555 Here is the report. panic(cpu 2 caller 0xffffff7fa90e6e2c): "Graphics firmware encountered an exception (eip: 0x106cb, fault #: 0xd)\n" @IGGuC.cpp:923 Panicked task 0xffffff8b710f68b8: 244 threads: pid 0: kernel_task Backtrace (CPU 2), panicked thread: 0xffffff903e3d8598, Frame : Return Address 0xfffffffe0054fad0 : 0xffffff8013e6f4fd 0xfffffffe0054fb20 : 0xffffff8013fc3c54 0xfffffffe0054fb60 : 0xffffff8013fb36d9 0xfffffffe0054fbc0 : 0xffffff8013e0f951 0xfffffffe0054fbe0 : 0xffffff8013e6f7dd 0xfffffffe0054fcd0 : 0xffffff8013e6ee87 0xfffffffe0054fd30 : 0xffffff80145dceab 0xfffffffe0054fe20 : 0xffffff7fa90e6e2c 0xfffffffe0054fe70 : 0xffffff7fa905c614 0xfffffffe0054fed0 : 0xffffff80145173c3 0xfffffffe0054ff20 : 0xffffff8014515cfe 0xfffffffe0054ff60 : 0xffffff8014515347 0xfffffffe0054ffa0 : 0xffffff8013e0f19e Kernel Extensions in backtrace: com.apple.driver.AppleIntelKBLGraphics(20.0.6)[AA2F73F6-7F96-3495-94F6-1E12F5A2D7D3]@0xffffff7fa905a000->0xffffff7fa9117fff dependency: com.apple.iokit.IOAcceleratorFamily2(475.40.6)[5CEA519D-44FC-30EB-8622-2394570EBDD4]@0xffffff7fa94d0000->0xffffff7fa953afff dependency: com.apple.iokit.IOGraphicsFamily(597)[718E01CF-8B05-3042-88F4-DE3441395D00]@0xffffff7fa9671000->0xffffff7fa969ffff dependency: com.apple.iokit.IOPCIFamily(2.9)[6E72A292-C2AA-3F1B-8141-213720748CBD]@0xffffff8016891000->0xffffff80168c2fff dependency: com.apple.iokit.IOSurface(336.50.1)[77B6FAFD-A20E-3EA7-BE72-B31AEF840BAF]@0xffffff80169f5000->0xffffff8016a1dfff Process name corresponding to current thread (0xffffff903e3d8598): kernel_task Mac OS version: 22F66 Kernel version: Darwin Kernel Version 22.5.0: Mon Apr 24 20:51:50 PDT 2023; root:xnu-8796.121.2~5/RELEASE_X86_64 Kernel UUID: 7E997BC9-2104-3D4D-9AAE-17BD7A3FEC2D roots installed: 0 KernelCache slide: 0x0000000013a00000 KernelCache base: 0xffffff8013c00000 Kernel slide: 0x0000000013adc000 Kernel text base: 0xffffff8013cdc000 __HIB text base: 0xffffff8013b00000 System model name: MacBookPro14,3 (Mac-551B86E5744E2388) System shutdown begun: NO Panic diags file available: YES (0x0) Hibernation exit count: 0
362 1
After shutdown macOS Ventura 13.5.1 it takes hours to turn it on again. I already did restart SMC and PRAM, reinstall, erase and reinstall macOS recovery from the internet, Configurator app (revive and restore) DFU mode, Apple Diagnostics( No issues found - Reference Code: ADP000) and I've also checked the SSD TBW Data Units Written: [17.6 TB]. What is the bug_type 210 means? Is there any chance to figure out what is happening considering the log bellow? {"roots_installed":0,"caused_by":"macos","macos_version":"Mac OS X 13.5.1 (22G90)","os_version":"Bridge OS 7.6 (20P6072)","macos_system_state":"running","incident_id":"1435BE44-0935-47B2-81D0-13A20EC7B92C","bridgeos_roots_installed":0,"bug_type":"210","timestamp":"2023-08-24 11:56:24.00 +0000"} { "build" : "Bridge OS 7.6 (20P6072)", "product" : "iBridge2,16", "socId" : "8012", "socRevision" : "10", "incident" : "1435BE44-0935-47B2-81D0-13A20EC7B92C", "crashReporterKey" : "c0dec0dec0dec0dec0dec0dec0dec0dec0de0001", "kernel" : "Darwin Kernel Version 22.6.0: Wed Jul 5 21:38:08 PDT 2023; root:xnu-8796.141.3~1\/RELEASE_ARM64_T8010", "date" : "2023-08-24 11:56:24.97 +0000", "panicString" : "panic(cpu 0 caller 0xfffffff01e859a68): x86 CPU CATERR detected\nDebugger message: panic\nMemory ID: 0x6\nOS release type: User\nOS version: 20P6072\nmacOS version: 22G90\nKernel version: Darwin Kernel Version 22.6.0: Wed Jul 5 21:38:08 PDT 2023; root:xnu-8796.141.3~1\/RELEASE_ARM64_T8010\nKernelCache UUID: 7A4ADA9F9D14E594F7F2E65E7778623B\nKernel UUID: F1805A53-5DF0-38E6-B1B8-0063FFF1926D\nBoot session UUID: 1435BE44-0935-47B2-81D0-13A20EC7B92C\niBoot version: iBoot-8422.141.2\nsecure boot?: YES\nroots installed: 0\nx86 EFI Boot State: 0x16\nx86 System State: 0x0\nx86 Power State: 0x0\nx86 Shutdown Cause: 0x7\nx86 Previous Power Transitions: 0x50605060400\nPCIeUp link state: 0x1614\nmacOS kernel slide: 0x17c00000\nPaniclog version: 14\nKernel slide: 0x000000001852c000\nKernel text base: 0xfffffff01f530000\nmach_absolute_time: 0x1bc13c2fbe\nEpoch Time: sec usec\n Boot : 0x64e731f7 0x0002faf1\n Sleep : 0x00000000 0x00000000\n Wake : 0x00000000 0x00000000\n Calendar: 0x64e7455a 0x0005de67\n\nZone info:\n Zone map: 0xffffffdc06dfc000 - 0xffffffe206dfc000\n . VM : 0xffffffdc06dfc000 - 0xffffffdced460000\n . RO : 0xffffffdced460000 - 0xffffffdd3a12c000\n . GEN0 : 0xffffffdd3a12c000 - 0xffffffde20790000\n . GEN1 : 0xffffffde20790000 - 0xffffffdf06df4000\n . GEN2 : 0xffffffdf06df4000 - 0xffffffdfed45c000\n . GEN3 : 0xffffffdfed45c000 - 0xffffffe0d3ac4000\n . DATA : 0xffffffe0d3ac4000 - 0xffffffe206dfc000\n Metadata: 0xffffffdc00418000 - 0xffffffdc01c18000\n Bitmaps : 0xffffffdc01c18000 - 0xffffffdc01d44000\n Extra : 0 - 0\n\nTPIDRx_ELy = {1: 0xffffffde2063f938 0: 0x0000000000000000 0ro: 0x0000000000000000 }\nCORE 0 is the one that panicked. Check the full backtrace for details.\nCORE 1: PC=0xfffffff01f74f868, LR=0xfffffff01f74f868, FP=0xffffffe585e03ef0\nCompressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space\nPanicked task 0xffffffdd3a1d92e0: 0 pages, 231 threads: pid 0: kernel_task\nPanicked thread: 0xffffffde2063f938, backtrace: 0xffffffe585ef3700, tid: 369\n\t\t lr: 0xfffffff01f721624 fp: 0xffffffe585ef3770\n\t\t lr: 0xfffffff01f8418d4 fp: 0xffffffe585ef37e0\n\t\t lr: 0xfffffff01f840888 fp: 0xffffffe585ef38c0\n\t\t lr: 0xfffffff01f6e55fc fp: 0xffffffe585ef38d0\n\t\t lr: 0xfffffff01f721060 fp: 0xffffffe585ef3c80\n\t\t lr: 0xfffffff01fd74f50 fp: 0xffffffe585ef3ca0\n\t\t lr: 0xfffffff01e859a68 fp: 0xffffffe585ef3cd0\n\t\t lr: 0xfffffff01e841604 fp: 0xffffffe585ef3d30\n\t\t lr: 0xfffffff01e84aaec fp: 0xffffffe585ef3d80\n\t\t lr: 0xfffffff01e843b5c fp: 0xffffffe585ef3e20\n\t\t lr: 0xfffffff01e840b94 fp: 0xffffffe585ef3e90\n\t\t lr: 0xfffffff01e656b40 fp: 0xffffffe585ef3ec0\n\t\t lr: 0xfffffff01fcc0de4 fp: 0xffffffe585ef3ef0\n\t\t lr: 0xfffffff01fcc06d4 fp: 0xffffffe585ef3f20\n\t\t lr: 0xfffffff01f6f06c0 fp: 0x0000000000000000\n\n", "panicFlags" : "0x902", "bug_type" : "210", "otherString" : "\n** Stackshot Succeeded ** Bytes Traced 40148 (Uncompressed 121696) **\n", "macOSPanicString" : "not yet set", "binaryImages" : [], "notes" : ["Source: (null)"] } Thank you in advance!
1355 1

13 replies

Top-ranking reply

dialabrain

Level 10

137,423 points

Jul 16, 2023 5:31 AM in response to bergljotfromhveragerdi

Apple is not here. Please describe any issue or question you have.

dialabrain

Level 10

137,423 points

Jul 16, 2023 8:19 PM in response to bergljotfromhveragerdi

Install EtreCheck and post the report. Allow Full Disk Access.

https://etrecheck.com/

Use the Additional Text icon to paste in the report.

The report may reveal what is causing the problem.

Jul 21, 2024 6:38 PM in response to bergljotfromhveragerdi

If you are looking for assistance with your current computer, then use the EtreCheck program that dialabrain suggested and post the results.

If you are running out of storage space then you will need a larger drive or delete some of the data that you currently have. iCloud is a syncing service and the purpose is not to offload data off of your computer.

dialabrain

Level 10

137,423 points

Jul 16, 2023 7:20 PM in response to bergljotfromhveragerdi

bergljotfromhveragerdi wrote:

What is mening of 22F82 IN THE REPORT TO APPLE?

FWIW, 22F82 is the build number of macOS Ventura 13.4.1.

It would help if you explained what problem you are having.

satcomer

Level 4

1,593 points

Jul 16, 2023 6:07 AM in response to bergljotfromhveragerdi

You don't know about Product Feedback - Apple web site do you?

Jul 16, 2023 7:15 PM in response to satcomer

What is mening of 22F82 IN THE REPORT TO APPLE? And Maybe my keyboard or mouse is part of the problem. Also, I ask if it is not necessary to take my computer to an apple agent, who can fix this system problem for me. I don't dare to try myself, I don't have enough knowledge.

Jul 16, 2023 8:10 PM in response to dialabrain

The problem is many times a day my Freez computer and I have to turn it off manually with the key on her back almost always. Each time, Report to Apple comes and a description of what's wrong. I understand what is not a computer or programming language, but I understand what Panic Kernel means

Jul 21, 2024 6:21 PM in response to dialabrain

I bought a new computer in December 24 inch with 2 chips. Before, I took my expensive computer that cost in 2019 in January ISK. 369,000, but it turned out to be a registered 2017 model. She had 2.tb. less awesome computer. But they said that the monitor was useless and since it was connected to the motherboard, the whole thing had to be replaced and it cost no less than ISK. 250,000. However, I decided not to do it. Apple did not take responsibility for defects in the video card and I would have had to go through a long process to get it acknowledged. I didn't bother standing in it, but I was very hurt.

This new, recently released iMAC 24 is unmatched. And I'm not happy with it because the memory is so small, only 256gb. And I'm in an eternal struggle to keep everything in Icloud drive but it always comes back to the iMAC hard drive over and over again. Now I'm going to buy an external ssd drive and use everything there.

Jul 16, 2023 7:22 PM in response to bergljotfromhveragerdi

Thank you for yours answaer, but I did not Know about rhe page apple feedback.

dialabrain

Level 10

137,423 points

Jul 16, 2023 7:24 PM in response to bergljotfromhveragerdi

You're welcome.

Jul 21, 2024 6:22 PM in response to bergljotfromhveragerdi

So I don't need to think about it more?

Jul 21, 2024 6:25 PM in response to bergljotfromhveragerdi

Nobody helped me Apple told me my iMAC was not okey and it would cost kr. 250.000 yo make her good. I said no.

BobHarris

Level 9

57,451 points

Jul 21, 2024 7:22 PM in response to bergljotfromhveragerdi

Adding an external SSD is one way to get around buying a computer with too little storage for your needs.

Move your Photos library to save space on your Mac - Apple Support

Move your iMovie for Mac library - Apple Support

Change where your music files are stored on Mac - Apple Support

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REPORT TO APPLE