How to change when your Apple ID shows grey

How to change when your Apple ID shows grey

iPhone X, iOS 16

Posted on Jul 16, 2023 5:40 AM

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Question marked as Top-ranking reply

Posted on Jul 16, 2023 6:00 AM

That’s generally an indication of either a ScreenTime restriction or an Employer-added MDM restriction.


Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support


If you or your employer didn’t set the restriction, check w/ your Family Organizer.

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How to change when your Apple ID shows grey

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