Related Article: Two-factor authentication for Apple ID

I know all my accounts and passwords but I don’t have any access to my verification code and I also don’t have access to my trusted phone number because it’s my number and I don’t have no type of access to my phone because it’s broken

What can I do ?

iPhone 11

Posted on Jul 16, 2023 8:54 AM

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1 reply
Question marked as Helpful

Jul 17, 2023 3:44 PM in response to nae296

Hey nae296,


Welcome with Apple Support Communities.


Since you're unable to receive a verification code, account recovery will help you regain access to your Apple ID. "Account Recovery is a process designed to get you back into your Apple ID account when you don't have enough information to reset your password."


To start the process, follow the steps here: How to use account recovery when you can’t reset your Apple ID password.


Take care.



1 reply
Question marked as Helpful

Jul 17, 2023 3:44 PM in response to nae296

Hey nae296,


Welcome with Apple Support Communities.


Since you're unable to receive a verification code, account recovery will help you regain access to your Apple ID. "Account Recovery is a process designed to get you back into your Apple ID account when you don't have enough information to reset your password."


To start the process, follow the steps here: How to use account recovery when you can’t reset your Apple ID password.


Take care.



I know all my accounts and passwords but I don’t have any access to my verification code and I also don’t have access to my trusted phone number because it’s my number and I don’t have no type of access to my phone because it’s broken

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.