Terms and Conditions

Is there a trick to accepting Apple's new Terms and Conditions? I have done it several times and restarted my iphone, yet the prompt keeps coming that I won't be able to use icloud on the device if I don't accept them. I've tried accepting the first screen and going deeper to the second, 100 page document agreement. Any ideas? Thank you!

Posted on Jul 16, 2023 9:41 AM

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Question marked as Top-ranking reply

Posted on Jul 17, 2023 4:18 PM

Salutations mrsf, 


What we’d like to have you check first is whether you have any other iCloud accounts set up in Settings > Mail, Calendar, Notes, Reminders, Contacts > Account. If you do, please temporarily remove the account(s) and try to accept the terms and conditions again. 


Thanks. 

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Question marked as Top-ranking reply

Jul 17, 2023 4:18 PM in response to mrsf

Salutations mrsf, 


What we’d like to have you check first is whether you have any other iCloud accounts set up in Settings > Mail, Calendar, Notes, Reminders, Contacts > Account. If you do, please temporarily remove the account(s) and try to accept the terms and conditions again. 


Thanks. 

Jul 18, 2023 12:47 PM in response to mrsf

Hey there mrsf,


Since the recommendation about checking into multiple accounts didn't quite do the trick, we want to recommend that you get in touch with Apple directly. This would enable you to work with an advisor where they can get some more information and help work on some additional troubleshooting steps. Please note that your options for support can vary around the globe, but the best place to start would be by clicking through the link below.


Here's where to start: Get Support


We hope that this information is helpful.


​Have a great day!

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Terms and Conditions

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