I can’t connect to my Apple Watch

I can connect to my Apple Watch

iPhone 13 Pro Max, iOS 15

Posted on Jul 16, 2023 10:17 AM

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Question marked as Top-ranking reply

Posted on Jul 16, 2023 10:21 AM

Need more information. Did you buy a new Apple Watch? If yes, your iPhone must be updated to iOS 16.5.1 (c) (the current iOS version). Did you buy a used Apple Watch. If yes, it may well be activation locked to the previous owner and if that is your situation, ONLY the user who locked the watch can unlock it (not Apple, you or us).


Please provide more details about your situation and then we can better guide you.

1 reply
Question marked as Top-ranking reply

Jul 16, 2023 10:21 AM in response to Lalito4932

Need more information. Did you buy a new Apple Watch? If yes, your iPhone must be updated to iOS 16.5.1 (c) (the current iOS version). Did you buy a used Apple Watch. If yes, it may well be activation locked to the previous owner and if that is your situation, ONLY the user who locked the watch can unlock it (not Apple, you or us).


Please provide more details about your situation and then we can better guide you.

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I can’t connect to my Apple Watch

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