You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone is unavailable because of wrong passcode entered by someone else. I still have the device and remember the passcode. how can I recover my device

my iphone is unavailable because of wrong passcode entered by someone else. I still have the device and remember the passcode. how can I recover my device

iPhone 6s, iOS 15

Posted on Jul 16, 2023 11:18 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2023 11:25 AM

If your iPhone is running iOS 15.2 or higher........you can normally use the instructions linked just below, which do not require the use of a PC or Mac:


How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


If your iPhone is not running iOS 15.2 or higher, or the support document above does not work for you........please use the instructions linked below, but note that you must use a PC or Mac.


If you forgot your iPhone passcode - Apple Support


If you have a current backup of the phone, you can use the backup to restore the data on the phone during the new setup.

3 replies
Question marked as Top-ranking reply

Jul 16, 2023 11:25 AM in response to snatcher99

If your iPhone is running iOS 15.2 or higher........you can normally use the instructions linked just below, which do not require the use of a PC or Mac:


How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


If your iPhone is not running iOS 15.2 or higher, or the support document above does not work for you........please use the instructions linked below, but note that you must use a PC or Mac.


If you forgot your iPhone passcode - Apple Support


If you have a current backup of the phone, you can use the backup to restore the data on the phone during the new setup.

my iphone is unavailable because of wrong passcode entered by someone else. I still have the device and remember the passcode. how can I recover my device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.