Can’t get back into my account all the way with out a recovery key that keeps telling me it’s wrong
How do I get all my information back on my phone. My recovery key says it’s wrong
iPhone 13 Pro, iOS 16
Question marked as
User profile for user:
Brittany1416
User level:
Community Specialist
Hello asa249,
Please check out this link, which outlines the correct process and options to get and use a recovery key, and may be helpful: How to generate a recovery key
Use a recovery key
If you forget your Apple ID password, you can try to regain access using your trusted device protected by a passcode. Or you can use your recovery key, a trusted phone number, and an Apple device to reset your password. Make sure the device is running iOS 11 or macOS High Sierra or later, and be sure to enter the complete recovery key including upper-case letters and hyphens. Learn more about what to do if you forget your Apple ID password.
If you decide to stop using a recovery key, follow the steps above on your iPhone, iPad, or iPod touch, and slide to turn off Recovery Key. On your Mac, click Turn Off in the Recovery Key section.
Thanks!