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pamelawinsom Author

Level 1

4 points

my iPhone will not power off and isn't working properly

My iPhone will not power off and isnt working properly

Posted on Jul 16, 2023 3:52 PM

Top-ranking reply

Lawrence Finch

Level 10

213,750 points

Posted on Jul 16, 2023 3:54 PM

Depending on your iPhone model:

On an iPhone 8 or later and all SE generations:

Press and quickly release VOLUME UP

then

Press and quickly release VOLUME DOWN

then

Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.

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my iPhone will not power off and isn't working properly

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