AirPod Gen 3 sound quality issue

My daughters AirPods sound like they have an external speaker. I can hear the music clearly that she is listening to but it sounds super low to her while in her ears.


AirPods (3rd generation)

Posted on Jul 16, 2023 7:09 PM

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2 replies

Jul 18, 2023 9:59 AM in response to TFebus

Hello TFebus,


We would suggest checking the settings for AirPods under headphone accommodations. This information is outlined at Set headphone accommodations for AirPods - Apple Support:


Set headphone accommodations for AirPods
When you use supported AirPods with iPhone, iPad, or iPod touch, you can change the accessibility settings for your AirPods to suit your hearing needs. Amplify soft sounds and adjust certain frequencies to help music, movies, phone calls, and podcasts sound more crisp and clear. If you have an audiogram in the Health app  on iPhone, you can use the audiogram to customize your audio.
1. On your iPhone, iPad, or iPod touch, go to Settings  > Accessibility > Audio/Visual > Headphone Accommodations, then turn on Headphone Accommodations.
2. Tap Custom Audio Setup, then follow the onscreen instructions. Or manually set any of the following:
Tune Audio For: Choose Balanced Tone, Vocal Range, or Brightness.
Level: Choose Slight, Moderate, or Strong amplification of soft sounds.
Phone: Apply these audio settings to phone calls.
Media: Apply these audio settings to media playback.
Transparency Mode on AirPods Pro (all generations): Turn on Custom Transparency Mode and adjust the amplification, balance, and tone to help you hear what’s happening around you. See Customize Transparency mode for AirPods Pro.
3. To preview your audio settings, tap Play Sample.


These settings should help make sure the audio goes to her ears rather than listening to what is around her.


Have a good day.


Jun 30, 2024 2:10 AM in response to TFebus

I got my Airpods 3 1,5 years ago. Today the balance in the right one is totally off, i always need to correct the volume on the right one. Other than that they now sound like cheap discounter headphones. Definitely not worth 200€. Wont buy them again. Warranty? Of course not. I switched back to 15€ wired head phones. They sound as great as in the beginning.

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AirPod Gen 3 sound quality issue

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