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how to update my mac

why i cant find the upgrade software on my mac


iMac 21.5″, 10.10

Posted on Jul 17, 2023 4:51 AM

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Question marked as Top-ranking reply

Posted on Jul 17, 2023 9:38 PM

If you're running Yosemite (10.10) now, it seems likely that your iMac cannot run Ventura – that if you can upgrade to something newer than Yosemite, and older than Ventura, you'll have to get it through this link:


How to download and install macOS - Apple Support


What model name do you see if you select About This Mac from the Apple () menu? No serial numbers, please. The model (including release year/time) will determine how far you can upgrade.



4 replies
Question marked as Top-ranking reply

Jul 17, 2023 9:38 PM in response to iriho1

If you're running Yosemite (10.10) now, it seems likely that your iMac cannot run Ventura – that if you can upgrade to something newer than Yosemite, and older than Ventura, you'll have to get it through this link:


How to download and install macOS - Apple Support


What model name do you see if you select About This Mac from the Apple () menu? No serial numbers, please. The model (including release year/time) will determine how far you can upgrade.



how to update my mac

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