Refurbished iPad-Notification Sounds Not Working

I setup a refurbished iPad for my Dad, and the notifications sounds worked fine for a couple of months and then it stopped working. I checked all the settings and everything is setup correctly. My dad wouldn't go into the settings and make any changes, he doesn't know how.


Is it possible it could be a hardware issue?


Thanks in advance.




Posted on Jul 17, 2023 11:59 AM

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Jul 18, 2023 12:23 PM in response to sabfa

Hey there sabfa,


Thanks so much for using Apple Support Communities.


We want to help you figure out why you might not be hearing any notification sounds on your dad's iPad. It's awfully kind of you to help him out with this, so let's see if we can figure it out together!


To start, we know you mentioned that you had checked into some settings on the iPad. We want to share a couple resources for things you can look into that may cause those notifications to go silent. Some of these may be settings you checked, so you can feel free to skip those resources if you've already reviewed that information.


Here are some resources that can help you confirm those settings:


If this doesn't do the trick, we would recommend that you test audio in general on the iPad. Do you hear any sound from things like playing videos or listening to music? If not, then we would recommend that you look into having your iPad inspected in person. This would be a good way to determine if there is a physical issue present with the speakers that could be causing this issue.


You can look into having your iPad inspected by heading here: iPad Repair & Service - Apple Support


We hope that this information is helpful.


​Have a great day!

Refurbished iPad-Notification Sounds Not Working

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