iPhone 13 is not backing up
iPhone 13 in not backup. Failed backups due to poor network but I am streaming and internet is working just fine
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User profile for user:
Omar_A1
User level:
Community Specialist
Hello CWCash,
Thank you for reaching out to Apple Support Communities.
We found some helpful steps that should guide you:
"If a message says that your last backup couldn't be completed
- In iOS or iPadOS, go to Settings > Wi-Fi. Check that you're connected to Wi-Fi.
- Go to Settings > General, then tap Software Update. Download and install any available updates for your device.
- Try to back up on another Wi-Fi network.
- Check to make sure that you have enough iCloud storage for the backup.
- If you still need help, contact Apple Support.
If your iCloud backup is taking longer than expected to complete
- In iOS or iPadOS, go to Settings > Wi-Fi. Check that you're connected to Wi-Fi.
- Check your upload speed.
- Leave your device connected to power and Wi-Fi for 24 hours. If your backup still isn't done, archive important data then contact Apple Support. "
Additional details can be found here: If you can't back up to iCloud
If the issue persists, can you provide a few more details? Were you able to test on another network?
Cheers!