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I have tried to log into the Apple TV channel on my Roku tv with my apple user Id and password but it keeps returning with the message, “error code, try again later.”

Posted on Jul 17, 2023 6:05 PM

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Question marked as Top-ranking reply

Posted on Jul 18, 2023 1:23 PM

Hello carianne274,


We'll be happy to see how we can help with the Apple TV app and Roku to see if we can get you signed in so you can use the app.


To get started, you will want to rule out any issues with your Apple ID and password. Go to iCloud and try signing in. If you are unable to sign in, go to If you forgot your Apple ID password - Apple Support and follow the steps for resetting your Apple ID password.


If you are able to sign in to iCloud without any issues, you will want to next reach out to Official Roku Support.


After working with Roku, if you still are unable to get signed in to the Apple TV app, please reach out to Apple Support by going to Get Support - Apple Support. They will be able to assist you further.



Take care!

1 reply
Question marked as Top-ranking reply

Jul 18, 2023 1:23 PM in response to carianne274

Hello carianne274,


We'll be happy to see how we can help with the Apple TV app and Roku to see if we can get you signed in so you can use the app.


To get started, you will want to rule out any issues with your Apple ID and password. Go to iCloud and try signing in. If you are unable to sign in, go to If you forgot your Apple ID password - Apple Support and follow the steps for resetting your Apple ID password.


If you are able to sign in to iCloud without any issues, you will want to next reach out to Official Roku Support.


After working with Roku, if you still are unable to get signed in to the Apple TV app, please reach out to Apple Support by going to Get Support - Apple Support. They will be able to assist you further.



Take care!

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