zsh shell won't take my password
In Terminal was asked to update account to use zsh shell. I entered the line and then was prompted to enter the password for my computer, which I did and it won't take it. Suggestions? Thabnks
User profile for user:
Sean_B1
User level:
Community Specialist
Hello HPepe,
We would like to see how we can help you with your password issue. If you reset the password with the steps in this link, do you run into the same issue: Reset your Mac login password
"Reset your login password using your Apple ID
If you associated your user account with your Apple ID, you can use your Apple ID to reset your login password.
1.Click the question mark next to the password field.
If you don’t see a question mark, press and hold the power button until your Mac shuts down, then press the power button to restart your Mac.
2.Click the arrow next to “reset it using your Apple ID.”
If you don’t see an arrow, see the Apple Support article If you can’t reset your Mac login password.
3.Enter an Apple ID and password, then click Next.
Follow the instructions to reset your login password.
If you don’t remember your Apple ID password, see If you forget your Apple ID or password.
Reset your login password using a recovery key
If you turned on FileVault encryption and created a recovery key, you can use the recovery key to reset your login password.
- Click the question mark next to the password field.
If you don’t see a question mark, press and hold the power button until your Mac shuts down, then press the power button to restart your Mac.
2.Click the arrow next to “reset it using your recovery key.”
If you don’t see an arrow, see the Apple Support article If you can’t reset your Mac login password.
3.Enter the recovery key, then click Next.
Follow the instructions to reset your login password."
Get back to us with your results so that we have a better understanding of the issue, and we can go from there.
Cheers!
